First of all, the hotel really is right across from the airport. As we got closer and closer to the airport (we were driving west on Century), we were convinced we were about to enter the airport, but right at Pacific Coast Highway (PCH) we spotted the hotel. Luckily, the entrance was easy to spot, as “going around the block” doesn’t work well in that area.
The dinner menu concept piqued our interest (if you are weirded out by that word, look it up and you’ll see that I’m a fabulous speller) – it’s set around L.A. neighborhoods. We asked our server Paula (we tried to adopt her, as she was a hoot) if we were allowed to mix neighborhoods when ordering. You are. Because you are the customer!! I had the scallops, which made me want to immediately get a job there just so I could eat the scallops every day. They were THAT good. For dessert, Paula told us about a second chocolate cake that was over in the unity la market. In other words, there’s more than just what’s on the dessert menu. For the record, we ordered both chocolate cakes, for scientific comparison research reasons, obviously.The @hyattregency_la LAX is a great spot to get a quiet night's sleep and eat, especially if… Click To Tweet
From our room we had some cool views of the LAX lights (even though they weren’t changing color that night for some reason – they normally change color every few seconds). You’d think this would mean we’d hear planes landing all night, but we heard nothing, and slept soundly. I grew up a few miles south of LAX, and can recall when they added the changing lights. I like watching them change, and am guessing some of you do, too.
In the morning, we vacillated between the breakfast buffet and ordering from the menu. In the end, the fresh berries and huevos rancheros in the buffet won us over, even though it meant skipping the churro waffles and tres leches french toast. Or so we thought. When we mentioned our decision dilemma to the waiter, he said the kitchen could easily whip those up for us. So in the end, the only reason we didn’t have the churros and waffles is that we got full.
I had the pool to myself, unless you count the gull that was circling about. I searched the hotel website before arrival to see if they had a hot tub, so let me save you the search and say that there’s no hot tub, but the pool is a perfect temperature and there are plenty of quiet spots if you want to relax with your sweetie.
We checked out around 10:00, had time to stop in my hometown of Hermosa Beach to give a quick “This is where I grew up tour,” and arrived in San Diego in time for lunch. Breaking up the road trip with a stay at the Hyatt Regency LAX was a perfect way to make the trip an adventure instead of a slog. Added bonus – we avoided 99% of the traffic.
Alexandra Williams, MA
This is not a sponsored post, though we were the invited guests of the Hyatt Regency LAX.
At the invitation of the tourist bureau last week, I drove up with my younger son and sister Kymberly for a mini-vacation to Morro Bay, with the AMGEN Stage 3 Men’s bicycle race as our excuse to visit a place that’s only a few hours’ drive from both L.A. and San Francisco (only 1 1/2 hours from Santa Barbara).Morro Bay in Central California has More, More, More of everything you want in nature. #travel… Click To Tweet
Look for an upcoming post from Kymberly about the community bike ride we took the evening prior to the pro race.
We stayed at the 456 Embarcadero Inn & Suites, right on the beach, but that wasn’t even the best part. The best part was the customer service. The owner was super friendly and smiley, which set the tone for the entire staff. Definitely stay there when you go.
When we weren’t kayaking or bicycling or walking along the waterfront or eating seafood, we were shopping at the various thrift and consignment stores in town. Set aside some time for going up and down Morro Bay Boulevard, as we felt like we hit the jackpot in thrift store land.
The town is small enough that you can walk or bicycle nearly everywhere, which probably comes in quite handy during the summer season. For us, in mid-May, parking was easy even with the bike race in town. We loved the small town feel and the friendliness of the locals. Even the otters seemed to enjoy showing off to us.
Text & Photos: Alexandra Williams, MA
Just to be clear, in this case, “we” was NOT my sister and I (see the part just there that mentions romance). Last year my sis and I went to the spa for Bike Week, so you can go for the active adventures, or wind down with spa treatments. Or both. This time I went for relaxation and spa treatments (you don’t have to be a guest to take advantage of the spa services, FYI).
For Pixie Month, my particular friend and I showed up in time for dinner, which included a Pixie mousse for dessert. Yes, you CAN get dessert at a fitness spa. Our goal was to relax after a busy week, so we took a short stroll after dinner, then sat in the hot tub contemplating our good luck at having it all to ourselves.April is Pixie tangerine month at the Oaks at Ojai. Ready for your visit? Click To TweetAfter breakfast, which included as many Pixies as we could fit in our pockets, we drove to the Ojai Meadows Preserve for a hand-in-hand stroll, where we saw several hundred teeny tiny frogs. We were tempted by both the morning hike and the aqua class at the spa (I have done both in the past, and loved them), but we were focused on our “together” time, so chose solo activities instead.
By the time we got back to The Oaks at Ojai, it was time for our spa treatments. In my case, that meant a pixie pedicure. Yup, it included a foot and leg scrub infused with tangerines, plus a fresh tangerine squeezed into the foot soak water. I almost chose tangerine as my nail polish color, then decided to go with a merlot color. I’m sure both sound delicious. My friend had a massage, which I was surprised to learn was the first he’d ever had in his life. How is it possible that he made it into his fifties without ever having a massage? In any case, he loved it, including the hot stones, and now he knows what he’s been missing.
ABC Channel 7 did a piece about Pixie month and the Oaks at Ojai, which we recommend you watch. The spa is only 45 minutes away from Santa Barbara, and includes a scenic drive past Lake Casitas. If you’re coming from L.A., it’s only an hour’s drive.
My little extra piece of advice? You can go for a girls’ getaway (some friends did that a week before our visit), or with a male partner. Some people think the Oaks at Ojai is just for women, but that’s not the case at all. There were a number of men there (though mine was the handsomest). And if you want to laugh, ask for Rachel at the front desk. She’s a hoot.
Alexandra Williams, MA
This is not a sponsored post, though I was a special guest at the spa for the night.
One of the highlights of our October AmaWaterways cruise was the 11-mile, 2 1/2 hour guided bike ride along both the west and east sides of the river. We had two fluent English-speaking guides who took about 8 of us on an easily-managed bike adventure (everyone else was either part of the walking or beer tasting tour). We started our ride along the Rheingarten, a riverside park where pedestrians and bicyclists were out in force on a sunny (yet cold) weekend day. At first, we were riding fairly quickly, but when I said I wanted to stop for more photos, the guides were quite amenable. This I appreciated, or I would have gotten cranky.
We pedaled past the Chocolate Museum, which my sister noticed. Yes, we went back later to learn the history of chocolate, though we didn’t stop in the museum café to eat any of their 9,866 chocolate items. Um, I have no idea of the exact number, but I sure saw lots of options.
Cologne is Germany’s fourth largest city, with over 1 million people, 45,000 of whom are university students. One fact I really liked was discovering that 18% of the inhabitants come from over 180 nations. Hmmm, probably easy to find a correlation between that and the reputation Cologne has for being a major cultural center.You can take a bike tour of Cologne, Germany as part of a Rhein River cruise w/ @AmaWaterways?… Click To Tweet
Though I prefer old buildings (castles are my thing, perhaps related to my Medieval Studies BA), I found the three “cranes” interesting. Two of them are office buildings, while the one with the balconies is apartments. Who wouldn’t want riverfront living, even if it’s shaped like a giant piece of machinery, eh?
Our guides stopped for a while on the Rodenkirchener Bridge so we could take pictures and drink water. When you’re on a bike, it feels like the vista is really expansive. We could see barges and pleasure boats going north and south beneath us. When we were onboard our ship, the Ama Prima, it always felt like we were moving at a leisurely pace, yet when standing on a bridge above the ships, they appeared to be speeding along.
On the east side, away from the main part of the city, we felt like we were in the woods for a bit, as we rode by a fairly extensive campground. It’s probably jam-packed in summer, though we saw just a few campers in October. Perfect time to travel if you own a jacket and like to go when the city is not so crowded. From the east side, with its tennis and soccer (call it football if you want to sound truly cosmopolitan) fields, we had unimpeded views of St. Martin’s Church, the Cathedral, the Innenstadt, and Hohenzollern Bridge, which is where the Locks of Love are, and which leads to the Dom Platz.
After we crossed the bridge, our guides asked if we could figure out why security guards were preventing people from walking on the plaza. We had no idea. As it turns out, the Cologne Philharmonic is just below the plaza, and when they are performing, they keep people off the plaza to prevent extraneous sounds. So the floor is also the roof.
Near the end of the ride we stopped to admire the Cathedral. It’s a UNESCO World Heritage Site and is visible from fairly high up, which presented some issues during World War II. According to our guides, the Allies respected the history and cultural significance of it, so they intentionally avoided bombing it to ruins. Another story is that the pilots left it (for the most part) intact because it was an easy landmark for bombers to use to calculate their various targets. As well, the guides said that church representatives removed all the glass from the windows, which lessened the destruction from the bombs. On a cheerier note, the Cathedral was the tallest building in the world until the Eiffel Tower came along in 1887.
We got back to the Ama Prima just in time to change for dinner (and an impromptu performance of “Thriller” by moi for all the passengers). No muscle soreness after 11 miles, either. Or should I say 18 kilometers, as that sounds even more impressive?!
Alexandra Williams, MA
photos by me
Have you read our post about all the castles and riesling in Rüdesheim yet? Better yet, have you subscribed to us?
As part of our Rhein River cruise with AmaWaterways, we had an evening tour of Siegfried’s Mechanical Music Cabinet Museum (itself situated in the remains of the 12th century Brömserburg castle), followed by a 3-hour morning hike through family-owned vineyards that produce Riesling so popular it can command over 1,000 Euros per bottle.
One thing that is appealing about going on a river cruise with AmaWaterways is that you get loads of activity choices, all geared toward a variety of fitness levels and personal interests. When we docked in Rüdesheim after dinner, we had a choice of touring the music museum (which we discovered means the instruments are all self-playing) or relaxing in a cafe that serves Rüdesheimer coffee, known for its cream and brandy. AmaWaterways included a short sightseeing train ride from the ship into town, and if it’s raining, as it was when we arrived, you’ll be glad to hop aboard. In fine weather, it’s a short 10-minute walk.Rüdesheim w/ @AmaWaterways: wine, castles and a musical cabinet museum Click To Tweet
In the morning, the rain was no longer pouring, though it was still cloudy, so we stuck with our plan to hike to the ruins of Ehrenfels Castle via the vineyards. During the hike, we passed under the gondolas that took most of the group to the top of the hill to view the town and river. On our way back to our ship, the Ama Prima, we were passed by the people who took the third option – a 13-mile bike ride. One advantage (of many) of the hike is that the vintners keep a small fridge stocked with free wine along the hiking trail. So thoughtful. If it’s sunny, bring water and sunblock, as there’s little shade. We hiked in cloudy weather, and it was perfect, as we stayed warm without getting hot. Our tour guide was a retired civil engineer who owns a potato farm in Wiesbaden. Not only was his English fluent (as are all the local guides), he knew the history of all the families who owned the vines. He also admitted to being a bit of a snob who only buys Rüdesheim Riesling, not the Riesling made on the Bingen side of the river.
Part of what made the meals served on the Ama Prima extra special is that the meal is based on the local specialties. So besides wine, those of us who huddled under blankets up on the sun deck (it was cold and rainy) to get pictures of the many castles we passed after leaving Rüdesheim were offered some of the Rüdesheim coffee. Remember how it has brandy? That helped keep me warm enough to stay up top to get pictures of every single castle we passed as we cruised downstream along the UNESCO World Heritage designated gorge. Those pictures will be in an upcoming post, so be sure to subscribe if you haven’t already.
We were guests of AmaWaterways on the 8-day “Enchanting Rhine” cruise. They made no requirements of us, except to enjoy ourselves, which we did, oh so much.
Well, sort of. We probably couldn’t afford to buy back into Hermosa Beach real estate prices, but we could definitely enjoy living there and rekindling many of our high school friendships.Would you ever return to your hometown for a visit? #FitFluential #MidlifeBlvd Click To Tweet
Whether it’s a high school reunion or something else that draws you back to your hometown, I definitely recommend it if you have positive memories of the place, especially after 40 years. Prior to going to the evening reunion, we wandered around town a bit, taking a few pictures, and reminiscing about our past. Mostly I think we bored my niece with our “that’s where our dentist used to be,” and “this is the hill where I learned to skateboard” kind of narrative.
In any case, enjoy these pictures from our stroll down Hermosa Beach Memory Lane. And let us know a memory or two from your high school days.
Alexandra Williams, MA
When I think of international sightseeing bus excursions, I usually focus on all the time spent sitting on the bus, which I equate with enforced passive activity (an oxymoron if ever there was one). Yet yesterday’s local excursion helped me realize that sightseeing can really mean quite a bit of walking, which is definitely exercise.
Once in Los Angeles, we first drove east toward downtown to visit Farmers Market, then we took Venice Blvd. west all the way to Venice Beach. We spent two hours at Farmers Market and The Grove (my son seems to like this place that feels like a combination of upscale shopping and Universal Studios), then another 2-3 hours walking on the boardwalk and pier at Venice Beach.
By the time we got back in the car to head home, I had logged about 6 miles on my Charity Miles app, a fantastic FREE app that logs your walk, run or bike ride, then donates money to the charity of your choice (from their extensive list) based on the number of miles you completed. Win Win Win.
The next time you go on a sightseeing junket, near OR far, download the app or check your fitness tracker to see how much you’ve walked. If you’re like me, and feel like all you did was sit all day, you may be surprised. Six miles definitely counts as exercise. And my feet were ready for the car at about 5.5 miles, so that’s another sign that I was moving and logging those steps. Though next time maybe I should pay one of those strapping fellows who work out at Muscle Beach to carry me that last half mile.
When did you get a surprise when you last went traveling? Read about one of our unusual experiences. We survived. Barely: Hiking with the Leeches
Alexandra Williams, MA
It all started when the lens broke on my good camera before I had even taken a single picture at the Ranch. My first reaction was to assume it was my own problem to deal with, as I was “only” a guest instructor, not a paying guest. That would have been a mistake, as the Ranch staff made sure to listen, then act to find a solution. The manager told me the options, gave me a realistic time frame, and a promise to keep me up to date. I went away feeling valued (this is also a good time to let you know that all photos in this post are from my iPhone due to that broken Canon).
Listen / Pay Attention
Find a Solution
Customer Feels Valued
Places and people that are excellent at customer service are easy to overlook because they make it look so natural and seamless, which means it can go unnoticed. Of course, that’s the point most of the time, right?!Do you know & practice the two components of customer service in your life? Click To Tweet
Once I consciously looked for examples of customer service, I realized I was surrounded by it. Staff on the Ranch always:
say hello every time they see you; from the concierge to the landscapers
step aside to let you pass on the pathways
remember that you like butter on your oatmeal and have it ready for you
help with special requests (such as picking up a particular piñata in a town 40 miles away)
pick up trash and keep all pathways clear so it’s easy to walk, especially at night
start and end classes on time
have hot water and coffee ready in the lounge areas (you will NOT find lukewarm water that ruins your tea)
ask how they can make your stay better
take guest feedback and act on it (from the fitness program to the garden sculptures to breakfast outdoors by the Villa Pool)
One example that really helped me understand why they are so consistently ranked as #1 involved a couple who came in to the front reception to ask how to build a fire in their room’s fireplace. The staff person asked if they would prefer to have the staff light the fire, what time, and how often? She then promised to send someone every day to light their fire in the evening. She could have answered their question literally and told them how to build the fire. Instead she answered their underlying desire by arranging for a daily fire.
That got me to wondering how I could become better at creating customer service to my clients and students. Can I smile more? Can I ask how to be helpful more often? Can I anticipate their needs? Can I provide the extra “oomph” that creates a quality experience? It turns out I can do that. It’s not about feeling subservient; it’s about working as an equal to enhance our mutual experience. I’ll give some examples, and see if you think I hit the mark.
As part of the programming, I taught the choreography for Thriller for two dance classes for guests. They asked for an extra class to really “get” the choreography. Even though I could have declined with no backlash to me, I met with the students for an extra hour. They felt valued as guests, and I got an extra hour of practice while making friends.
During an interval class with treadmills, bikes and the elliptical machine, I brought water and towels to the guests as they got thirsty and sweaty. They didn’t have to stop their workout, and I felt good knowing I was helping them reach their fitness goals.
I memorized the names of a few of the most outstanding staff members, then found their managers to let them know about their excellence (and yes, I also leave tips).
Sometimes the most obvious things, such as being kind or doing an extra little something, are the easiest to miss or skip. Yet how you spend your time shows what you value. If I spend my time providing customer service, that aligns with the fact that I value people and kindness. Tomorrow I plan to consciously seek out at least four opportunities to provide good customer service. Eventually it might become a habit. And who knows? Maybe my little ripple in the pond will create a ripple effect that brings a bit of light to someone who has too much darkness and needs that light. Hmmm, now that brings me to the philosophical question of whether altruism is inherently selfish. But that’s for another day. For now, let us know how YOU provide excellent customer service.
It’s that time of year again when we track down workout, exercise, and fitness trends and fill you in. Why? So you can be your best, most actively aging, up-to-date you. Is that too much to ask?Who loves spotting fitness trends? Especially for active women over 50 and baby boomers? Top 10… Click To Tweet
In prepping for a presentation on fitness trends for the North Atlantic Club Athletic Director Association’s conference held in Seattle at the Washington Athletic Club (WAC), I discovered a slew of predictions. The following promise to be of particular interest to actively aging midlife women:
Besides the fad that may become a trend of me trying to hold my abs engaged, you get five more fitness trends for 2016:
If you did your brain boosting exercises, which you monitored on your wearable technology outdoors at a resort after a healthy meal, then you’d see that the above 5 + 5 trends get us to the promised 10. Ta dum! Over and out — to move and look for more trends.
If you wonder which prior years’ trend predictions came true or fizzled, go here: Want to Know Top Insider Fitness Trends and Quotes?
and here: 5 Healthy Food Trends
and also here: Exercise Trends for the Over 50 Crowd
Heck, why not be the most informed trendtracker EVAH and also go here: I’m Spa-tacus and Other Spa Industry Trends
ACTION: Subscribe to get more, be more, live more. Need we say more? Enter your email and name in any of the boxes.
Kymberly Williams-Evans, MA
Back when California was still part of Mexico, the ranch lands were bestowed to the Mission San Carlos Borromeo del Rio Carmel. By 1928 it had changed hands several times, and a hacienda was constructed. Nicknamed “Hidden House,” it was a hideaway for Hollywood celebrities. You can see many pictures of them on the walls of the still-standing building.
In the 1940’s it was expanded to include guest rooms and one of the first swimming pools in Carmel Valley. Fast forward to 2006, and the current owners brought it back to its original splendor, while adding vineyards, olive groves and wine caves.
Wine and Food
On our tour we got to taste a number of their estate wines, which have been rightly listed by National Geographic as one of the “world’s 10 best wines.” What appealed to me was their organic, high end Jarman varietals because they were created to honor co-owner Hunter Lowder’s mother, with a portion of proceeds going to the Alzheimer’s Drug Discovery Foundation.
My dad, a former wine connoisseur, would love their estate wine club. Besides getting exclusive access to some of their limited-production wines (which I found out means you cannot buy them elsewhere), club membership is also one of the ways to gain access to the ranch grounds, events and guest cottages. My dad also would have loved the offsite Will’s Fargo restaurant (which is owned by the same family) where we got to have dinner as their special guests. I had a favorite waiter. He noticed I was a bit cold on the outdoor patio and brought me a folded up tablecloth to put around my shoulders. I think he liked me best!
Even if you care nothing for wine, you’ll still want to stay on the property. Weddings, retreats, special events, (we were a group of 14 bloggers, though the property can accommodate 38 overnight guests), or corporate dinners are all options for staying overnight in one of the 10 “cabins.” I have it in quotation marks because my so-called cabin had a kitchen, living room, and two separate bedrooms, each with their own bathroom. It was divine, actually.
After touring the wine caves, we got a thorough tour of the – are you ready for this – game room, carriage house, great room, conference room, chapel, lawn and veranda, garden courtyard, rose patio, and stone terrace. We were also given complete access to the swimming pool.
We had spent the previous night in Carmel-by-the-Sea, which was a few miles away, yet completely different. I was trying to decide which place I preferred, and came to the conclusion that they were tied for first because both places were amazing in their own right. The main thing they had in common was superior hospitality.
If you want scenery, take Highway 1 along the California coast instead of the inland freeway choices. After leaving Holman Ranch, I wasn’t in a hurry to get home, so I took this route for the first time in quite a few years. Even though it was foggy for much of the drive, I managed to get some great photos, and go on a few hikes. One warning – your nose will let you know when you’re at the elephant seal rookery just north of Hearst Castle.
Text and photos: Alexandra Williams, MA